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Booking Terms and Conditions

The Terms and Conditions regarding the use of this website and booking procedures are outlined below. They are designed to ensure a smooth and effortless villa booking, followed by a fantastic holiday in the sunshine. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which govern our relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

1. Making a Booking - A Booking Enquiry form must be completed and a deposit paid before the booking is considered confirmed. The remaining balance should be paid within ten (10) weeks of departure. All bookings made within ten (10) weeks of departure must be paid for in full at the time of booking. The person who completes the Booking Enquiry form also agrees to the Terms and Conditions on behalf of all persons in the party, and will also be the party leader.
2. Payment of Balance: - Payment of all monies owing MUST be received ten (10) weeks prior to your departure date. In the event of any monies owed being overdue, we reserve the right to cancel any booking made and you will then forfeit your non-refundable deposit.
3. Amendments: - Subject to availability, should you wish to amend your booking, an administration fee will be charged. During your visit it may be necessary for staff of our agents Oasis Vacation Homes to enter the premises to perform routine maintenance or repairs.
4. Security Deposit: - On arrival a Security Deposit of $500 will be required. This will be taken by our Management Company, Oasis Vacation Homes, in the form of a credit card authorisation. This credit card number will only be charged if items are found to have been stolen or damaged in the rental property. If the property is found to need extra cleaning upon your departure, a charge may be made to the credit card to cover those costs.
5. Cancellation: - If you wish to cancel your booking, you must inform us in writing as soon as possible. The following cancellation charges will apply:
Cancellation more than 60 days prior to departure - Deposit Forfeited
Cancellation between 31 and 60 days prior to departure - 50% of Total Cost Forfeited
Cancellation 30 days or less prior to departure - 100% of Total Cost Forfeited
In the unlikely event that we have to cancel your booking due to circumstances beyond our control, we will only be liable to refund monies already paid by you. In these circumstances, no other liability is accepted.
Force Majeure: We will not be liable for any loss, damages or delay caused by events beyond our control - e.g. Acts of God (i.e. severe weather events, volcanic eruptions, flooding etc), strikes, closure of airports, terrorist threats, war, strikes or other industrial action, interruption or failure of electricity, water or telephone service.
6. Checking In and Vacating the Property: - Your rental commences, and hence you may check in from, 4.00pm on the day of your arrival, and your rental ends, and you must leave the villa by 10.00am on the day of departure. Please respect these times, as they give our management company the best oppotunity to thoroughly clean the villa for our next guests.
7. No Smoking: - We have a strict No Smoking policy in our villa. Any failure to abide by this rule may lead to the requirement for the villa to be deep cleaned. If this is necessary you risk losing your security deposit to cover the cost of cleaning.
8. Pets: - We regret no pets are allowed in the villa.
9. Pool Heating: - Pool heating may be requested at the time of booking, and paid for as part of your total rental cost. The exact temperature of the pool cannot be guaranteed, as this is dictated by a number of factors, one of which is the local weather and temperatures. Should any mechanical fault arise with the pool heating, causing loss of heat, we will not be liable for compensation resulting from this, however, you will be reimbursed for any days where pool heating is unavailable.
10. Use of the Villa: - Only the people stated as being part of the villa party are permitted to stay in the property. The party leader agrees not to sub-let, share or assign the property to any other person not authorised by us during the duration of your stay.
11. Use of the Pool: - We do not accept liability for any injury, however caused, as a result of the use of the pool. Guests are specifically requested not to allow unsupervised children to use the pool. Glass is not permitted around the pool area.
12. Housekeeping: - The villa is cleaned prior to your arrival and again after your departure. A cleaning fee of $135 (inclusive of tax) will be added to the rental cost.
13. Liability: - We, the owners, our agents and representatives, do not accept and will not be held liable for any death, personal injury, accidents, loss or damage to persons or personal effects or consequential loss, however caused, as a result of this booking and your stay in our villa.
14. Website Use: - Every effort has been made to ensure the accuracy of descriptions, information and photographs listed on this website concerning our villa and services. However, we cannot be held responsible for any errors or omissions that are identified. The content of the pages of this website is for your general information and use only. It is subject to change without notice. Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements. From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content or accuracy of the linked website(s).